Returns & Refunds policy

You are entitled to cancel your order within 30 days without providing a reason for doing so.

The deadline for canceling an order is 30 days from the date you received the goods or from the date a third party appointed by you, who is not the carrier, takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision through a clear statement.

You can inform us of your decision by email at dresfashionllc@gmail.com.

We will reimburse you no later than 30 days from the day we receive the returned goods. We will use the same method of payment you used for the order, and you will not incur any fees for the reimbursement.

Conditions for Returns

To be eligible for a return, please ensure that:

The goods were purchased within the last 30 days.

The goods are in their original packaging.

The following goods cannot be returned:

Goods made to your specifications or clearly personalized items.

Goods that are not suitable for return due to their nature, including items that deteriorate rapidly or have expired.

Goods that are not suitable for return for health protection or hygiene reasons and were unsealed after delivery.

Goods that, after delivery, are inseparably mixed with other items due to their nature.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Please send the goods to the following address:

500 Congaree Rd

Greenville, SC 29607

We cannot be held responsible for goods damaged or lost during return shipping. Therefore, we recommend using an insured and trackable shipping service. We are unable to issue a refund without receiving the goods or proof of return delivery.

Gifts

If the goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods were not marked as a gift when purchased, or if the gift giver had the order shipped to themselves before giving it to you, we will issue the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email at dresfashionllc@gmail.com.